Shipping

We will ship your order to you using only one of the following approved carriers in order to ensure the safe arrival of your order:

  1. United States Postal Service (USPS).
  2. United Parcel Service (UPS). UPS is our recommended and preferred carrier.
  3. Federal Express (FedEx).
  4. DHL.

Please do not ask us to ship your order using any carrier other than our approved carriers. Shipments by a non-approved carrier would mean that you would have no insurance, no recourse of recovery if your order was lost or damaged in shipment, and no warranty coverage whatsoever.

Before we ship to you, you will need to verify that the recipient ("ship to") address is correct along with a working telephone number at that address. We recommend you include an email address as well.

Note that you will be asked to sign for all orders having a value greater than $200.00 USD; this is merely an additional layer of protection against loss for you.

Should you have other questions or concerns about these shipping policies, please contact us.

KVG Laboratories donates a portion of all sales to MusiCares, which provides a safety net for music people in times of need.